Abu Dhabi, United Arab Emirates – Etihad Airways is set to welcome over seven million passengers at Zayed International Airport throughout the bustling summer season, as travelers head to and from the UAE for holidays, business, and family visits. To ensure a seamless experience, Etihad has compiled key tips and services to help guests make the most of their travels during this peak period.

Flight Information and Real-Time Updates

Staying informed is crucial during busy travel periods. Etihad passengers can conveniently access up-to-date flight details, make changes, and more through the Manage My Booking feature on etihad.com or the Etihad Airways mobile app. This allows passengers to view or modify their flight details, select preferred seats, and make use of other important services.

Early Check-in for Convenience

To avoid lengthy queues and ensure a smooth airport experience, guests are encouraged to arrive at least four hours before their scheduled departure. Etihad offers a variety of early check-in options to speed up the process and reduce waiting times.

Online Check-In: Passengers can check in up to 30 hours prior to their flight through etihad.com or the Etihad mobile app for a seamless experience. Following online check-in, travelers can use self-service bag drop stations at the airport, where they can weigh and tag their luggage and collect their boarding pass in under a minute.

• Off-Airport Check-In Locations: For added convenience, passengers can check in and drop off their bags at several locations across Abu Dhabi, including:
• Abu Dhabi Cruise Terminal: Available 24 hours a day
• The Fountains at YAS Mall: Operating daily from 10 AM to 10 PM
• Mussafah Location: Open from 10 AM to 10 PM at 38 Al Arzaq Street, behind Al Madina Hypermarket
• Al Ain: Open from 10 AM to 10 PM at Lulu Hypermarket Kuwaitat, Shakhboot Bin Sultan St

Home Check-in and Land & Leave Services for Ultimate Convenience

Etihad offers home check-in services through MORAFIQ, allowing passengers to check in and have their bags collected up to five hours before their flight’s departure. Starting at AED 185, this exclusive service offers baggage check-in, seat selection, and the convenience of having boarding passes delivered directly to your doorstep.

Upon returning to Abu Dhabi, the Land & Leave service further elevates convenience by delivering passengers’ bags to their Abu Dhabi address within three hours of landing. Book this service via the MORAFIQ app or website for a hassle-free return journey.

Pre-Purchase Travel Comfort

Etihad offers enhanced comfort options available for purchase through etihad.com before departure. These options include:

• Economy Extra Legroom: For travelers who want to enjoy additional space for added comfort.
• Neighbour-free Seat: Travelers can book a neighbouring-free seat at least 72 hours before departure for additional privacy and space.
• First and Business Class Lounge Access: Lounge access is available for purchase up to 90 minutes before departure, ensuring a relaxed pre-flight experience.

Baggage Policy

Etihad’s baggage policy allows guests to carry different amounts of luggage depending on their class of service:

• Economy Class: 7 kg of carry-on baggage
• Business and First Class: 12 kg of carry-on baggage

All carry-on luggage must comply with the size restrictions of 56 cm in height, 36 cm in depth, and 23 cm in width. For guests needing additional checked baggage, Etihad offers the option to purchase extra allowances at competitive rates through their website or mobile app.

US Pre-clearance Facility: Streamlining US-bound Travel

For passengers traveling to the United States, Etihad offers a Pre-clearance facility in partnership with US Customs and Border Protection (CBP) at Zayed International Airport. To ensure a smooth journey, the airline advises:

• For First and Business Class guests: Arrive at the Pre-clearance facility 90 minutes prior to departure.
• For all other passengers: Arrival at least two hours before flight departure is recommended.

The facility closes one hour before flight departure, so arriving early is essential to avoid delays.

Stay Informed, Stay Prepared

Etihad Airways encourages all passengers to stay informed and follow these tips to ensure their travel experience is as smooth and efficient as possible. For more details on flight information, travel services, or to book your next journey, visit etihad.com or download the Etihad Airways mobile app.

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