London, always at the forefront of global tourism, continues to evolve as a vibrant destination for travelers with IHG Hotels & Resorts’ newest expansion. In a strategic partnership with Palm Holdings, IHG is set to open a dual-branded hotel complex in the bustling Waterloo area. Slated for completion in late 2028, the voco London – Waterloo and Hotel Indigo & Suites London – Waterloo will redefine the city’s hospitality landscape, offering over 350 rooms catering to both business and leisure travelers. This exciting development is poised to offer distinct and memorable experiences through two of IHG’s most celebrated hotel brands.

Waterloo, a historical and cultural epicenter, is the perfect location for this innovative project. The two hotels will bring a diverse array of experiences, offering both modern amenities and locally inspired designs. With construction underway, both hotels are anticipated to meet the increasing demand for high-quality, eco-conscious, and memorable stays in the heart of London.

An Overview of the Dual-Branded Hotel Complex

The dual-branded concept of voco London – Waterloo and Hotel Indigo & Suites London – Waterloo underscores IHG’s commitment to offering unique and immersive hospitality experiences in one of the world’s most popular cities. This collaboration between IHG and Palm Holdings will enhance London’s accommodation offerings, aligning perfectly with the city’s growing tourism and hospitality needs.

Voco London – Waterloo: A Premium, Distinctive Experience

Voco is one of IHG’s fastest-growing premium brands, known for its laid-back atmosphere, stylish design, and attention to guest experience. With 182 rooms planned, voco London – Waterloo promises a unique blend of comfort and sophistication. What makes voco distinct is its ability to create an environment that feels both personal and indulgent, offering guests a retreat from the bustling city while ensuring a premium, consistent experience that travelers can rely on.

• Key Features:
  • 182 rooms designed with distinctive charm
  • A relaxed, yet modern design to appeal to contemporary travelers
  • World-class amenities, including a fitness center and on-site restaurants
  • Green initiatives, aiming for sustainability certifications like BREEAM Excellent

Hotel Indigo & Suites London – Waterloo: A Boutique Stay with Local Flavor

In addition to voco, this development will feature the first Hotel Indigo & Suites property in Europe. Set to offer 172 stylish rooms and suites, the Hotel Indigo & Suites London – Waterloo will capture the spirit of the local neighborhood, with design elements inspired by the area’s rich history and contemporary vibe. Guests will experience a true boutique stay, with a focus on individuality and local character, offering a deeper connection to the cultural pulse of the area.

• Highlights of Hotel Indigo & Suites:
  • 172 guest rooms, each with unique design elements reflecting the vibrant neighborhood
  • Special focus on local art, culture, and food trends in design
  • A vibrant, neighborhood-driven atmosphere where every stay feels personal and inspiring

Location, Location, Location: A Gateway to Iconic London Attractions

Both hotels will be strategically located in the Waterloo district, one of the most iconic and well-connected areas of London. This area has long been a cultural hotspot, with an array of world-famous attractions just a short walk away. Guests will be within easy reach of landmarks such as:

• The Southbank, home to cultural gems like the Royal Festival Hall and National Theatre
• London Eye and London Aquarium, offering breathtaking views of the Thames
• Imperial War Museum, one of the city’s premier historical institutions
• Big Ben and the Houses of Parliament, located just across the river

Additionally, Waterloo Station is conveniently nearby, providing guests with swift access to central London and beyond, via train services to key destinations across the UK.

Innovative Features and Sustainability at the Forefront

IHG Hotels & Resorts has always been a pioneer in integrating sustainability into its operations, and this dual-branded development is no exception. The voco London – Waterloo and Hotel Indigo & Suites London – Waterloo will prioritize eco-friendly practices, such as air-source heat pumps and solar panels, to ensure that the properties operate without fossil fuels. With a strong emphasis on achieving BREEAM Excellent certification, this development will lead the way in sustainable tourism practices in London.

Sustainability Key Features Include:

• Renewable energy solutions powered by air-source heat pumps and solar panels
• Commitment to achieving BREEAM Excellent certification
• A comprehensive waste-reduction strategy aimed at minimizing the environmental footprint

Why This Dual-Branded Property is a Milestone for IHG and Palm Holdings

The signing of this dual-branded development in London is a significant moment for both IHG Hotels & Resorts and Palm Holdings. Palm Holdings, a prominent player in the hospitality industry, continues its collaboration with IHG, demonstrating the strength of their ongoing partnership.

According to Willemijn Geels, IHG’s Vice President of Development, Europe, this project reflects IHG’s ambition to expand its footprint in the UK and Ireland. “We are thrilled to be expanding IHG’s presence in London with this dual-branded property. The collaboration with Palm Holdings strengthens our portfolio, and together, we are creating something truly special.”

For Sheetal Kapoor, CEO of Palm Holdings, the partnership exemplifies the shared commitment to delivering exceptional, sustainable hospitality. The dual-branded nature of the property ensures guests have diverse options, whether they seek a premium experience at voco or a more boutique, neighborhood-inspired stay at Hotel Indigo & Suites.

The Growing Footprint of IHG in London and Beyond

This new development follows the momentum of IHG’s expansion across the UK and Europe. As of March 2025, IHG has 363 hotels open across the UK, with more properties in the pipeline, including the highly anticipated Garner Hotel Haymarket in Edinburgh. The introduction of voco London – Waterloo and Hotel Indigo & Suites London – Waterloo will add more than 350 rooms to IHG’s portfolio, cementing its status as a global leader in hospitality.

• The Expansion Highlights:
  • IHG’s growth in the UK: 363 open hotels and 33 more in the pipeline
  • Expansion of voco hotels, including new locations in Exeter, Southampton, and Fareham
  • New Hotel Indigo properties slated for Clerkenwell and Leeds

The Perfect Stay for Every Traveler

Whether you are a business traveler seeking convenience, a leisure traveler in search of cultural immersion, or a sustainability-conscious guest, the voco London – Waterloo and Hotel Indigo & Suites London – Waterloo offer something for everyone. This dual-branded property is set to raise the bar for accommodation in one of the world’s most sought-after destinations, combining sustainability, luxury, and innovation in the heart of London.

Conclusion: A Bright Future for London’s Hospitality Scene

With the opening of voco London – Waterloo and Hotel Indigo & Suites London – Waterloo in 2028, travelers can look forward to a fresh and exciting hotel experience. By embracing sustainability, innovative design, and a local-inspired atmosphere, this dual-branded property will not only enhance the diverse hospitality offerings in London but will also contribute to the city’s ongoing evolution as a top global destination for travelers worldwide.

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